Refund policy

Thank you for shopping with us! Please read our policy carefully before making a purchase.

Refunds:
Since all our products are custom-made on demand, we do not offer refunds. Once an order is placed, it is processed and fulfilled immediately, which makes it non-refundable.

Exchanges:
We understand that sometimes things don’t go as planned. If your item arrives damaged, defective, or significantly different from what you ordered, we offer an exchange. To request an exchange:

1. Contact us within 7 days of receiving your order.

2. Provide your order number and a photo of the item showing the issue.

3. Our team will review your request and guide you through the exchange process.

Important Notes:

• Exchanges are only available for damaged or incorrect items.

• Items returned for exchange must be in their original condition.

• Shipping costs for exchanges may apply, except in cases where we made a mistake.

If you have any questions or concerns, feel free to contact us through our Contact Page. We’re here to help!